Simon Guest Services is open 10:00 a.m. to 9:00 p.m., Monday - Saturday
Noon until 6:00 p.m. on Sundays.
Holiday hours will vary.
At our mall, the Guest Services staff is available to assist you with making your shopping experience easy and enjoyable. The staff is happy to assist you with information on any of the below services, retailer information, or additional questions which you may have when you arrive at our mall. Stop by Simon Guest Services to obtain additional mall information.
The Simon Malls iPhone app can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You’ll also be able to check out the latest deals and events available at your favorite mall right from your iPhone. And there are many more features designed to enhance your shopping experience! Download the app from the App Store today.
The Giftcard With Nothing to Lose What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Giftcards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S. Purchase one today at Simon Guest Services located on the second floor across from Godiva Chocolatier. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.
Strollers are available on Level 1 and on Level 4 in the World Wonders Parking Garage.
Wheelchairs are available at Simon Guest Services (located on the 2nd level across from the Godiva Chocolatier), Nordstrom and Carson Pirie Scott.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
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